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SpyBuddy Monitoring Software
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Monitoring Software
| SpyBuddy
Frequently Asked Questions |
The following questions are the most common questions
the support team receives regarding SpyBuddy.
1. What is SpyBuddy?
SpyBuddy is a powerful monitoring and surveillance
software package. SpyBuddy allows you to monitor your PC while you
are not around. Currently, SpyBuddy has the ability to log all AOL/ICQ/MSN/AIM/Yahoo
internet chat conversations, websites visited, keystrokes pressed,
applications ran, windows opened, text/images sent to the clipboard,
and printed documents. With SpyBuddy's powerful stealth feature, you
can turn SpyBuddy into your own personal desktop sleuth and record
everything that happens!
2. I run SpyBuddy, but nothing happens. What's wrong?
If you run the spybuddy.exe module, and find that
no program executes, it is VERY likely that you have configured SpyBuddy
to run in total stealth mode. To take SpyBuddy out of stealth mode,
you will need to simultaneously press the correct key sequence to bring
SpyBuddy out of stealth mode. If you do not remember this key sequence,
please contact the support department.
3. Once SpyBuddy is actively monitoring, who has
access to it?
Once SpyBuddy is monitoring a machine, only you have
the power to stop it from monitoring. Because SpyBuddy requires a password
to start/stop the monitoring process, no one will be able to start
or stop SpyBuddy at their leisure - unless you give out your personalized
SpyBuddy password to another user.
Note: If SpyBuddy is running in stealth mode,
only you will be able to access it, as it will be completely hidden.
To take SpyBuddy out of stealth mode, you will need to use the appropriate
key sequence.
4. I can not rename SpyBuddy! What is wrong?
This simply means that you cannot rename spybuddy.exe
because it is running already. To stop SpyBuddy from running, you will
have to manually close it. To do this, simply end the monitoring process
and hit the "X" on the main SpyBuddy interface window. Once
you have closed SpyBuddy, you can freely rename the spybuddy.exe module
without receiving any errors!
5. What Operating Systems is SpyBuddy compatible
with?
SpyBuddy will work across all Windows platforms.
This includes Windows 95/98/ME/NT/2000/XP!
6. I am not receiving the SpyBuddy logs via e-mail.
What's wrong?
If you are not receiving your e-mail delivery logs,
you may have specified the wrong SMTP Host inside the SMTP Mail Delivery
configuration screen, or you mis-typed your e-mail address. Double
check your SMTP Mail Settings inside SpyBuddy, and if the problem persists,
you may need to consult your system administrator or ISP for your SMTP
Host.
7. I choose to install SpyBuddy without an UnInstaller
and now I want to uninstall SpyBuddy. How can I go about doing this?
If you installed SpyBuddy without an uninstaller,
you can simply locate the SpyBuddy files in Windows Explorer and delete
them manually. To ensure the files are completely deleted, make sure
SpyBuddy is NOT running.
8. I tell SpyBuddy to run in stealth mode when Windows
boots up, but the SpyBuddy interface pops up...help!
This is very easy to fix. Simply navigate to the
General tab (inside the General Confguration dialog) and set the following
options:
- Startup With Windows
- Run SpyBuddy in Stealth Mode
- Start in Active Monitoring Mode
By setting these options, the SpyBuddy interface
will NOT appear when your PC boots up!
If your questions are not answered here, please feel
free to contact support. Click here
to email us.
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Monitoring Software
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